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ELI5

Resilience and regulation, explained simply

Resilience means the important things keep running when something breaks, including when it breaks at a supplier.

The big idea

Think about a bakery. Security asks: can someone break in? Resilience asks a different question: if the oven breaks, or the flour delivery doesn't come, can we still sell bread tomorrow?

Modern organisations rely on hundreds of suppliers for their computer systems, and an outage at one of them can stop many companies at once. Regulators have noticed. Rules such as DORA in the EU, which applies to banks, insurers and other financial firms, now ask whether the most important services can keep going through a disruption, not only whether the right controls exist.

Suppliers What we use What we sell Card company Cloud host Flour mill Power Card reader Website Flour Oven Sell bread Stopped Card payments Stopped Online orders Stopped

A bakery depends on suppliers for everything it sells. Pick a supplier to see what stops if it fails.

Pick a supplier, in the list or in the picture.

One of DORA's plainest demands is a list of every computer supplier a firm uses and what each one supports. Making that list turns out to be hard in almost any organisation, because nobody ever wrote down which business service depends on which system, and which contract keeps that system running. The list is worth having anyway, because it answers the first question every outage raises: who else depends on this supplier?

Words you will meet

The field notes, in plain words

Ready for more? Resilience and regulation: where things stand

Personal work and my own view, not my employer's. Sources are public.